iubenda is a legal-tech scale-up founded in 2011, now trusted by over 110K clients in the EU, the US, and 100+ more Countries. We are leaders in our industry and operate on a global scale developing and releasing innovative tech solutions.
Our mission is to provide our clients with everything their business needs - to be compliant with legal, local, and regional requirements; so that they can focus on their core product. Recently, we have undertaken a new thrilling adventure, joining forces with team.blue (a worldwide leader in digital enablement). If you're excited to work at a company in a scaling-up environment providing SaaS solutions to ~1M users - and equally important - to join a team of friendly people with a culture based on continuous learning, transparency, and collaboration. Then, you're looking at the right place!


Your mission

We're looking for an enthusiastic Head of Agency to join our team and take full responsibility for defining and scaling the agency partner strategy and leading cross-functional execution to grow engagement, retention, and revenue through our agency ecosystem.

You will be reporting to the Head of Customer Success and will be in charge of the following:
- Managing, coaching, and supporting the Partner Success and Partnerships team across brands to ensure aligned and consistent outreach and relationship management;
- Designing and launching scalable agency programs such as certifications, tiered benefit models, onboarding kits, and incentive/referral schemes;
- Leading all agency-related marketing and enablement activities (e.g. co-branded materials, newsletters, webinars, templates, LMS content, landing pages), in collaboration with central Marketing;
- Creating and executing outreach strategies (cold email, LinkedIn, event leads), including template creation, onboarding flows, and testing new channels to acquire and activate new agency partners;
- Acting as the main point of contact for all agency-related initiatives across Sales, Customer Success, Marketing, Legal, and Support teams
-Acting as the main point of contact for all agency-related initiatives across Sales, Customer Success, Marketing, Legal, and Support teams 
- Building community among agency partners via Slack, online events, and meetups to foster long-term relationships and feedback loops;
- Organizing and attending relevant industry events and agency meetups to represent the brand and grow visibility;
- Tracking key KPIs around agency growth, usage, engagement, and revenue contribution, with regular reporting to leadership.


Requirements

- 5+ years of experience in a partner, channel, or agency management role (SaaS industry strongly preferred);
- Strong track record of creating and scaling structured programs across multiple regions or brands;
- Experience leading small, high-impact teams in international and remote environments;
- Excellent project management, stakeholder coordination, and communication skills;
- Comfortable wearing multiple hats—strategy, operations, coaching, and hands-on execution;
- Fluent in English, both spoken and written.


Added values

- Experience operating across the European and US markets, with awareness of cultural and legal differences;
- Familiarity with basic HTML, CMSs, CRM platforms, or digital agency operations;
- Ability to create impactful marketing and enablement materials from scratch (or collaborate closely with designers);
- Experience with live or digital event planning (e.g., webinars, workshops, community building);
- Background in legal-tech, compliance, or B2B SaaS marketing is a plus;
- Additional language skills (especially German, Italian, or Spanish).


Location

At iubenda we believe in full-remote. Accordingly, you will be completely free and entitled to work from wherever you prefer in the world. At the same time, in case you prefer to work from an office, at your disposal you have our Italian (Milan and Bologna) and German (Berlin and Hamburg) offices, to allow you to follow a hybrid work model.


Benefits

REMOTE WORK - You can work 100% remotely or if you prefer, from one of our beautiful offices in Italy (Bologna and Milan), and Germany (Hamburg). We are used and fully structured to onboard people who prefer to work full-time remotely.
TRAVEL ALLOWANCE TO VISIT A COLLEAGUE - We'll provide you with a budget so that you can spend time with your teammates based on the other side of the world;
COMPANY RETREATS AND COWORKING GATHERINGS - Once a year, we get together in amazing destinations to work, bond, and enjoy team-building activities. We offer fully paid week-long gatherings to places like Venice, Sicily, and the Dolomites.
LEARNING BUDGET - We'll sponsor your professional growth by providing a budget for certifications, events, courses, and books;
ENGLISH CLASSES - We offer online English classes weekly, within working hours, and on several different levels. We know there's always room to improve;
WORK EQUIPMENT - We'll provide an equipment allowance so that you can perform at your best;
BRIGHT & COLLABORATIVE WORK ENVIRONMENT - You will be part of a multicultural team of talented and experienced colleagues. Along with that, you will find a team spirit, which you would rarely find elsewhere!

Please send your CV in English.
Want to know more about iubenda? Check us out at:
iubenda.com | LinkedIn | Facebook |Twitter


Privacy
By applying, you hereby declare that you have read and understood our privacy policy (https://www.iubenda.com/privacy-policy/96274994).